Chumba Casino

Chumba is one of the industry’s older social casinos, and they’ve been going strong in their current form since 2017, after a revamp of the original site founded in 2012. They cover the basics at a high level, making them an ideal choice for newbies who want to get started on the right foot.

From high-tech games to generous bonuses, they offer a premium look and feel. For this Chumba review, I spent a full week testing games, buying GC, redeeming SC, contacting support, and using responsible gaming tools to determine where they stand 7 years later.

I’m going to explain the results of my first-hand research, including the latest Chumba promo codes, and I’ll determine whether Chumba still has the edge over competing social casinos in 2024.

Chumba Promotions, Deals and Bonuses – 4/5

Chumba showers their players with Gold Coins and Sweeps Coins upfront, and their daily login bonus is among the most generous I’ve seen. Chumba keeps their spin minimums low, so you can easily stretch what you have until the next 200,000 GC and 1 SC appear in your casino balance the next day.

Unfortunately, Chumba doesn’t have a referral bonus, which is a drawback compared to some competitors.

Chumba Welcome Offer

I claimed 2 million GC and 2 free SC after creating a new account with Chumba. I received my coins automatically, and they appeared in my balance with no further action required on my part.

It couldn’t really be easier to sign up and start playing right away, in both Gold Coins mode and Sweeps Coin mode. It’s perfect for beginners worried about a learning curve, and the high number of GC is perfect for anyone who doesn’t want to make a coin purchase off the bat.

Chumba Bonus Code

There’s no Chumba bonus code required to claim their welcome package or daily login bonus. You can register using our sign-up link to redeem Chumba’s flagship promotion with one click.

Daily Login Bonus

I tested Chumba for a week straight. Immediately after logging in every day, I clicked “Claim” to receive 200,000 GC and 1 SC. Again, I have to praise how simple and user-friendly this offer is, especially given I’ve played on plenty of sites that don’t include guaranteed Sweeps Coins as part of the login bonus for NY players like me – like McLuck, for instance. I also noticed that Chumba gives you an extra 12,500 GC when your balance dips below that figure, which is another nice touch.

First Purchase Bonus

Chumba’s first purchase bonus gave me a $20 discount when I purchased 10 million GC and claimed 30 free SC for $10. Normally, this GC pack costs $30 for regular players. It’s a great offer and the smart choice for first-time purchasers.

Overall, the promos at Chumba totally succeeded in providing a steady stream of GC and SC for regular players. I do think there is room for a little more creativity in general here, though: races, leaderboards, missions, and prize wheels are fun bonus features I’ve seen at other sites, which Chumba could consider. The lack of a loyalty club is notable, too.

Chumba User Experience – 5/5

Chumba’s user interface is designed for beginners, and everything is easy to find at a moment’s notice. Their games are categorized in the top menu banner and the red-on-black contrast gives emphasis to important icons. For example, their “Get Coins” button is noticeable at first glance.

I didn’t experience any issues with lag, and games loaded quickly on their website. Built-in search filters allowed me to sift through 200+ slots, tables, and specialty games with ease.

I sorted slots by category, payout potential, recency, popularity, and bonus rounds. I also appreciate how Chumba isn’t aggressive with its promotions and discounts like McLuck.

There’s an option to “heart” your favorite games to come back to later. Chumba also has a very convenient “Play It Again” banner that shows your history. The “Recommended Games” section makes excellent suggestions based on past gameplay. Features like these really improve the usability of the site

Satisfied with my experience on desktop, I downloaded the Chumba Lite app on my iPhone 13 – which unfortunately doesn’t include sweepstakes mode. The full application (with sweepstakes included) is available for download on Google Play. I was pleasantly surprised by how natural and fluid the app felt. It didn’t drain my battery much, either.

I had to hold my phone sideways to play games, and I noticed that their iOS application doesn’t have any tables or specialties. Bingo, Slingo, scratch cards, and table games are limited to their Android app or their desktop website.

This was disappointing, but I wanted to see how their slots looked on mobile. I decided to play Diamond Panther, and I liked the “Swipe To Spin” feature. This made my experience feel more realistic alongside pristine graphics and ethereal, jungle-themed music.

Their support options are a bit harder to find on mobile. You have to click the menu icon at the top-right corner of your screen, tap “Support,” and click “Contact Support.”

You can also claim 10 million GC when you connect your Facebook or Apple ID to Chumba Lite.

Chumba First Impressions

At first glance, Chumba is a beginner-friendly casino that seems to pour a great deal of time and effort into their game collection. I was instantly impressed by the user-friendly layout of their site. Registering couldn’t have been much easier, and they do a great job of showing players around.

I didn’t have any issues understanding and following the instructions on each screen, and using their casino didn’t come with any confusion. Chumba’s black-and-red color scheme makes their best titles pop out from the screen. Opening the sidebar gives you access to important settings with one tap. Buying coins was as simple as entering my card number and clicking “Buy Now.”

I was also a fan of their hourly alerts, which remind players to take a break and watch their play when necessary.

Where is Chumba Legal?

Chumba is legal in 45 states and the District of Columbia. Notably, Idaho residents can play at this casino but can’t participate in sweepstakes contests using Sweeps Coins.

Chumba doesn’t operate in Connecticut, Washington, Michigan, Montana, and Nevada.

How to Sign Up With Chumba

I spent one minute completing Chumba’s registration process, and I didn’t have any trouble following the instructions on each screen. I found it easy to create my new account, and I’m discussing the simple steps I took so I can show you exactly how to get started.

1. Create A New Account: Click the red “Create Account” button near the middle of the screen. Enter your full name and email on the next screen. Create a new password and enter it twice to confirm. Tick the “I Confirm” checkbox to verify that you’re 21+ years old. Checking this box also means that you agree to their Terms of Use and Privacy Policy. Tick off the second box to affirm that you’re not playing from a prohibited location. Click on “Create Account” to finish signing up.

2. Verify Your Email and Phone: Check your email inbox, look for a new message, and click the link inside to activate your new account. After clicking the link in your email, you’ll be redirected to a new screen asking you to verify your mobile phone number. Type in your cell phone number and click “Send Code” to get a four-digit code. Enter your code on the following screen and click “Verify” to proceed.

3. Confirm Your Account: Scroll down to the bottom of your screen and click “Contact Us” near the right corner. Choose “Document Submission” from the drop-down menu and fill in the blanks as required. You’ll have to enter your email address, full name, birthday, ID number, gender, and residential address. You’ll also need to upload photos of the front and back of your state ID card. Next, take a selfie of you holding the ID in clear view. Lastly, attach proof of address (such as a recent utility bill or bank statement) before clicking “Submit.” Wait for a team member to confirm your identity – in my case, someone got back to me in 6 hours.

4. (Optional) Add Your Debit/Credit Card: Go back to Chumba’s homepage and click on “Get Coins” at the top-right corner of your screen. Select the GC package you’d like to purchase and enter your debit card details. This stores your card information for future purchases. Click “Buy Now” to confirm the transaction.

Chumba Casino Games – 4/5

Chumba primarily caters to slot players, but there’s enough variety in their collection for most beginners to have a fantastic time. They don’t have live dealer games, which is a dealbreaker for many players. They don’t offer roulette, baccarat or craps as virtual table games, either.

Instead, Chumba excels at specialties like bingo, Slingo, and scratch cards. If you’re looking for a unique yet premium gaming experience, Chumba is the place to be.

Chumba Slot Games

I counted 183 classic slot machines and 26 progressive jackpot games in Chumba’s collection. They use proprietary software from Virtual Gaming Worlds (VGW) to host their slots and tables. For cross-reference purposes, I wasn’t able to find Chumba’s games at any other social casino.

Table Games

Chumba lists three virtual blackjack variants, casino solitaire, and video poker, with no roulette or baccarat available. I enjoyed jazzy sound effects and realistic graphics as I played Golden Rock Studio’s Back Blackjack and Jacks or Better.

I took a swing at playing five hands in one session on Back Blackjack, and you can probably guess how that went. Their table game collection could be improved, but Chumba’s existing titles are more than enough to satisfy casual players.

Live Dealer

Chumba Banking Options – 4/5

There’s no purchase required to play at Chumba, and I found myself drowning in GC from their 2 million GC + 2 SC welcome bonus and daily bonuses on top. If those bonuses aren’t enough, you can rely on a “top-up” once your balance dips below 12,500 GC or purchase them outright.

Even though the minimum purchase here is set to just $0.50 for 200,000 GC, I decided to spring for their discounted pack. I saved $20 when I bought 10 million GC and claimed 30 free SC for $10 using my VISA debit card. I saw an update to my casino balance immediately after buying them.

Chumba Purchase Methods Compared

I compared Chumba’s purchase methods to the payment and redemption methods accepted by WOW Vegas, Luckyland Slots, Fortune Coins, and McLuck.

Security and Fairness

Like any reputable social casino, Chumba encrypts your personal information and card number. They keep your sensitive details hidden using state-of-the-art technology, and they enforce KYC procedures to guarantee that you’re the only one with access to the Chumba account you use. I had to submit my driver’s license and a utility bill as proof of address before I could redeem SC.

Chumba’s parent company, VGW Games Limited, is licensed and regulated by the Malta Gaming Authority. The site is also a member of the Responsible Gaming Foundation. Chumba has a 3.7 out of 5 star rating based on 5,661 Trustpilot reviews.

Chumba Customer Support – 3.5/5

Chumba advertises that they offer 24/7 assistance, but I wanted to see how quickly I could get connected with one of their support agents. They don’t offer a live chat feature or phone number. Their email isn’t easy to find on the site, but I sent a message to support@chumbacasino.com and got a reply from a real person 24 hours later.

Next, I scrolled down to the bottom of Chumba’s homepage and clicked “Contact Us” to bring up their “Submit A Request” form. I clicked “Feedback/Query/Suggestion” on the drop-down menu. I entered my email, disclosed my full name, wrote an introductory message, and clicked Submit.

That said, I think they could definitely stand to add chat and phone support. The existing support, while pretty good, is also clearly not 24/7 if I waited until the next day for a return email.

What Chumba Could Improve

I don’t have too many complaints about Chumba, but I found some notable drawbacks that need to be addressed. First up, I’d like to see them improve their customer support options. Right now the only support option available on Chumba’s website is their “Submit A Request” contact form.

I also spoke with three of their agents on Facebook, Instagram, and Twitter, but they don’t offer live chat support directly.

Lastly, Chumba could afford to make their bonuses a tad more interesting. Beyond their initial welcome package and daily bonus, they don’t have any ongoing tournaments at the moment. Prize wheels, mystery boxes or other interactive bonus elements would be nice too.

Chumba Rating Process

SSC doesn’t compromise on our stringent standards, and social casinos that don’t make the cut aren’t featured by our platform. We create real accounts, buy Gold Coins, play real social casino games, and redeem SC in the process of diligently testing each platform to give you the inside scoop.

Beyond endorsing licensed and regulated casinos, we aggregate anecdotal data to determine how trustworthy a platform is based on other players’ experiences. Finally, we ensure fair play by confirming that each social casino we review uses fair RNG technology to determine outcomes.

• Game Variety: Our team spends hours playing slots with GC, participating in sweeps contests, and navigating their game library to gauge its user-friendliness. We look for social casinos that offer a large variety of jackpots, classic reels, tabletop games, and live dealer games.
• User Experience: Our team goes through the sign-up process and navigates each site to get a feel for the software on desktop and mobile devices. We prioritize social casinos with a downloadable app for iOS & Android, and we account for beginner-friendliness as it pertains to organization, layout, colors, search features, and the process of buying GC.
• Bonuses and Promotions: We don’t just read the T&Cs – instead, we spend our time opting into every promotion that a casino has to offer. This allows our team to judge the overall value it holds in comparison to welcome offers from other sweepstakes casinos. We explain how everything works and walk you through the process of getting a bonus.
• Banking Options: Sweepstakes casinos are 100% free to use, but many social casinos give their players the option to purchase Gold Coins. We buy GC packs with our money, take advantage of first-time discounts, and take note of each casino’s accepted deposit methods. We exchange SC for cash prizes and issue rankings based on payout speed.
• Customer Support: Our team goes through each casino’s available contact methods to test them all one by one. This means we go through live chats, fill out contact forms, and call phone numbers before documenting the speed of each interaction. In addition to fast replies, we rate support teams based on how knowledgeable and professional they are.

Why You Should Trust Us

Sweepstakescasino.net doesn’t rely on second hand info: we rely on qualitative and quantitative data to create expert casino rankings. Our experts put in the hours on these sites and gather personal experience before handing out endorsements.

Even though we give credit where it’s due, we’re not afraid to issue constructive criticism where necessary. We discuss the benefits, downsides, and unique features of every casino we review.

Putting our readers first is exactly what differentiates SSC from other casino review sites. We give you all the details you need to make the right decision based on your casino preferences.

As further proof of our dedication to players’ safety and well-being, we encourage responsible social gaming and give our readers the resources to get familiar with social casinos as a whole.

Responsible Gameplay

Even though sweepstakes casinos are free to use, it’s still important to play responsibly. Social casinos that care about their players’ well-being offer responsible gaming tools. I scrolled to the bottom of Chumba’s website homepage and clicked “Responsible Social Gameplay” to see how they approached this issue. I was first redirected to a screen explaining Chumba’s Responsible Social Gaming (RSG) Policy.

You can set GC purchase limits, SC play limits, and daily time limits (up to a maximum of 10 hours per session) by emailing the Chumba support team at support@chumbacasino.com.

I also like that Chumba makes their players wait 72 hours before changing their purchase, play, or daily login limits. They give their players the option to take a break for 1 day, 3 days, 7 days, 14 days, or 30 days.

Last but not least, Chumba offers self-exclusion options that revoke access to your account for 6 months, 1 year, 3 years, 5 years, and forever. Taking this route also unsubscribes you from their email/SMS communications.

A minimum of 6 months must pass before they can reverse an indefinite self-exclusion, and they implement an extra 7-day cooldown period before reactivating your account. It’s clear to me that Chumba prioritizes players’ safety by offering more responsible gaming tools than most competing sweepstakes casinos that I’ve played at.

Other Casinos Similar to Chumba

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